Trust Center
Welcome to Augment's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
Echo Global Logistics
Hirschbach
Arrive Logistics
Covenant
Armstrong Transport Group
Penske Truck LeasingRisk Profile
Risk Profile
We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.
Product Security
Product Security
We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request.
Self-Assessments
Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
Data Security
Data Security
We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.
App Security
App Security
We take application security seriously and are putting together a program to monitor internal apps.
AI
AI
We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.
ESG
ESG
We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes.
Legal
Legal
We take legal matters seriously and we always engage our legal counsel to review all commercial activities. Please contact us if you have any questions.
Data Privacy
Data Privacy
Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.
Access Control
Access Control
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
Infrastructure
Infrastructure
We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.
Endpoint Security
Endpoint Security
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
Network Security
Network Security
We protect our corporate network against external & internal threats.
Corporate Security
Corporate Security
We implement internal measures and practices to maintain a high standard of security.
Policies
Policies
We are currently working with experts to put together our company policies. Please contact us for more details.
Security Grades
Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.
Incident Response
Incident Response
We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.
Risk Management
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Asset Management
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
BC/DR
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Training
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Change Management
Change Management
We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.
Physical & Environment
Physical & Environment
We have physical and environmental controls in place to ensure that our data centers are secure and reliable.
Continuous Monitoring
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.
SOC 2 Type II Certified
SOC 2 Type II — Certified ✓
Augment has successfully completed its SOC 2 Type II audit and received an unqualified opinion from Prescient Assurance LLC, an independent CPA firm. This is the highest possible audit outcome; confirming that our security controls were both properly designed and operating effectively throughout the full observation period.
Audit Details
| Auditor | Prescient Assurance LLC |
| Observation period | August 26, 2025 – January 31, 2026 |
| Trust services categories | Security, Availability, and Confidentiality |
| Report issued | March 18, 2026 |
What Was Tested and Validated
- Multi-factor authentication and access controls
- AES-256 encryption at rest and TLS 1.2+ in transit
- Role-based access control and least-privilege enforcement
- Automated threat detection (AWS GuardDuty) and 24/7 monitoring (Datadog + PagerDuty)
- Vulnerability scanning and third-party penetration testing
- Change management and software development lifecycle controls
- Backup, disaster recovery, and business continuity procedures
- Vendor risk management
- No security incidents occurred during the audit period
What This Means for Customers
Augment's systems and processes have been independently assessed by a licensed CPA firm over a five-month observation window, not just a point-in-time snapshot. You can be confident that the controls protecting your freight operations data are proven to work in practice, consistently, over time.
The full SOC 2 Type II report is available to customers and prospective customers upon request under NDA.
SOC 2 Type II Audit Progress Update
Augment has successfully completed its SOC 2 Type II audit, including the full observation period covering the applicable Trust Service Criteria.
Current Status
✅ SOC 2 Type II audit completed
✅ Observation period concluded
✅ No open control gaps or remediation items
🔄 Final auditor wrap-up and CPA review/signature in progress
What This Means
Augment’s security controls were designed and operating effectively throughout the entire observation period. All testing is complete, and there are no outstanding findings. The remaining steps are standard auditor finalization and formal report issuance.
Expected Timeline
Final SOC 2 Type II report: expected within approximately 2–4 weeks
While the final report is being issued:
A SOC 2 Type II status summary is available to support customer security reviews and written auditor confirmation of audit completion can be provided upon request. If you have questions or require additional assurance materials, please contact security@goaugment.com
We are currently completing our SOC 2 Type II audit, which evaluates the effectiveness of our security controls over an observation period.
Our Type II observation period runs for five months, from August 26, 2025 to January 31, 2026. During this period, our controls have been independently assessed against the SOC 2 Trust Services Criteria to ensure they are operating effectively and consistently over time.
We are now in the final phase of the audit process and expect to share the completed SOC 2 Type II report once the auditor concludes their review.
If you have any questions or would like additional information in the meantime, please contact our team.